Here at Ravetta Photography we work to make your entire experience with us as fun and easygoing as possible! It is important to us to build an ongoing relationship with all of our clients. From the first initial point of contact, whether it is via email or phone call, to your last appointment to pick up your order, we want you to feel both welcomed and valued each time you talk with us.
The ultimate goal is that you continue to choose our studio to help you capture the important milestones in your life! That’s exactly what we’re here for – you.
Senior year is an exciting time and we can’t wait to work with you and create unique senior portraits that reflect who you are! When you first contact us, we will ask questions to learn more about your senior, the look you’re going for, and anything else you have in mind. This is usually when we can determine what type of session and/or package will fit your needs. At this point, we will check our calendar to schedule a date and time that is perfect for both of us! Note: Choosing a full session gives you the option of splitting up your studio and location sittings.
On the day of your session arrive just a few minutes beforehand, like you would for any other appointment. If we agreed to meet on location, you will find us waiting for you there! After we introduce ourselves and catch up a bit, we will take payment, have you sign your contract, and move along with your session! Every second counts. We want to capture as many memories as possible during our time with you – don’t forget to have some fun!
Our studio is located just off of Hampton (3131 Hampton Ave), not far from Arsenal. There is street parking available along Hartford Street. Give us a call if you need help getting here!
Once you walk in, you’ll find our waiting room. Go ahead and make yourself comfortable, but keep in mind we do have a small dressing room within the actual studio for you to keep important belongings, and whatever props and/or change of clothes you may have brought with you. Don’t worry, it won’t be but seconds before one of our photographers greet you!
Next we will prepare the studio with any necessary changes based on outfit choices or what we decide to start with. In the meantime we will take you into the office to verify and update any contact information, take payment, and sign your contract.
After your session, it usually takes about 2 weeks for us to get your proofs ready for you to see. Once that process is completed, we will contact you to set up a viewing appointment at the studio. At this appointment, we will go over print sizes, prices, and packages for you to place an order. As a senior, you have the option of placing a deposit enabling you to take your proofs home on a USB. This allows you more time to make your decision and consult with other family members who may also want to place an order.
In order to get back any of the deposit; you must place an order by your specific deadline. Other than that, your deposit will be applied to your order total. Anytime within that time frame, give us a call to set up an appointment to place your order. After you order, we will contact you within a couple weeks, to let you know your order is ready to be picked up!
As you can see, the entire process is pretty straightforward and there is plenty of time to get to know you and your senior!
We understand everyone has a lot of other responsibilities in life and we are flexible when scheduling each appointment. Our office/studio is closed on Sundays and Mondays, and most Saturdays we may be out photographing weddings or other events. Be sure to schedule in advance to find the best availability for you. Tuesdays and Thursday are popular days due to our evening business hours where we are open until 7PM. Check out the rest of our website for more information about our services and studio.
We look forward to hearing from you soon! Don’t hesitate to reach out with any questions you may have.
The Ravetta Family