Here at Ravetta Photography we try to make everything as easygoing as possible. That doesn’t go to say we can’t still have fun during each of our sessions!
It is important to us to build an ongoing relationship with all of our clients. We try to gradually get to know you a little more each time we interact. From the first initial point of contact, whether it is via email or phone call, to your last appointment to pick up your order, we want you to feel both welcomed and valued each time you talk with us.
The ultimate goal is that you continue to choose our studio to help you capture the important milestones in your life! That’s exactly what we’re here for – you.
When you first contact us, we will ask questions to learn more about you, what you’re looking for, and who all you want to be photographed during your session. This is usually when we can determine what type of session and/or package will fit your needs. At this point, we will check our calendar to schedule a date and time that is perfect for both of us! Nothing is due until your time of session – unless you want to purchase a gift certificate for someone.
On the day of your session arrive just a few minutes beforehand, like you would for any other appointment. If we agreed to meet on location, you will find us waiting there for you! After we introduce ourselves and catch up a bit, we will take payment, have you sign your contract, and move along with your session! Every second counts. We want to capture as many memories as possible during our time with you – don’t forget to have some fun!
If you choose to have a studio session, we are located off of Hampton, not far from Arsenal (3131 Hampton Ave). There is street parking available along Hartford Street.
Once you walk in, you’ll find our waiting room. Go ahead and make yourself comfortable, but keep in mind we do have a small dressing room within the actual studio for you to keep important belongings, and whatever props and/or change of clothes you may have brought with you. Don’t worry, it won’t be but seconds before one of our photographers greet you!
Next we will prepare the studio with any necessary changes based on outfit choices or what we decide to start with. In the meantime we will take you into the office to verify and update any contact information, take payment, and sign your contract.
After your session, it usually takes about 2 weeks for us to get your proofs ready for you to see. Once that process is completed, we will contact you to set up a viewing appointment at the studio. At this appointment, we will go over print sizes, prices, and options for you to place an order.
In another couple weeks, we will contact you again to let you know your order is ready to be picked up! We encourage you to place an order at your initial viewing appointment, with an added bonus of 30% off your print order. If you choose to wait to make a decision, your order must be placed within two weeks (with no discount).
As you can see, the entire process is pretty straightforward and there is plenty of time to get to know you and your family!
We understand everyone has a lot of other responsibilities in life and we are flexible when scheduling each appointment. Our office/studio is closed on Sundays and Mondays, and most Saturdays we may be out photographing weddings or other events. Be sure to schedule in advance to find the best availability for you. Tuesdays and Thursday are popular days due to our evening business hours where we are open until 7PM. Be sure to check out the rest of our website for more information about our services and studio.
We look forward to hearing from you soon! Don’t hesitate to reach out with any questions you may have.
The Ravetta Family